In this guide we will explain how to receive and make child support payments in Tennessee. To do this we will follow a series of simple step-by-step instructions.

Child Support Tennessee Payments

In order to ensure that the children’s financial requirements are addressed, the Child Support Program works with both the custodial parent and the non-custodial parent. Payment distribution and collection services are offered. Both the custodial parent and the non-custodial parent must maintain their contact information current. Your neighborhood child support office should be notified of any changes to your residence, place of work, or phone number.

How to Receive Child Support TN Payments?

The first installment of child support will arrive in the mail as a check for the custodial parents. A debit card will be sent to the custodial parent after the first payment. The custodial parent must contact the number on the back of the debit card as soon as they get it to activate it. Once authorized, child support payments will be charged to the debit card account of the parent who has custody.

Debit Card To Receive Payments

Custodial parents are given the Tennessee Way2Go Card, a MasterCard Debit Card, to access their child support payments. The custodial parent now has a simple, secure, and safe method of receiving child support payments.

To keep track of all payments received and pending to be received, please consult this link

How to Pay Child Support TN?

There are several ways to pay Child Support Tennessee both in person and online. Let’s go over each method of payment.

Mail the Support Payments

To pay by mail you must make your check or money order payable to Tennessee Child Support and mail it to the following address:

  • State Disbursement Unit
  • P.O. Box 305200
  • Nashville, TN 37229

To ensure that payments are allocated to the appropriate child support case, the following information must be included with payments sent to the State Disbursement Unit (SDU):

  1. Name and Docket Number for the Non-Custodial Parent.
  2. Number for Social Security.

Non-custodial parents should include the proper identifying information specified above on their check or money order, or return the payment coupon they got from the Department of Human Services (DHS) with their payments. Payments that are not correctly recognized cannot be handled.

Order for Income Withholding

An Income Withholding Order (IWO) is a directive that the non-custodial parent’s employer receives from the court or Child Support Office. It gives the employer detailed information on how much should be deducted from the non-custodial parent’s salary in order to pay the required child support. The employer automatically deducts the required child support, which is then sent to the State Disbursement Unit for disbursement to the custodial parent. Until the Income Withholding Order is implemented by the employer, it is the non-custodial parent’s obligation to transfer the payment to the State Disbursement Unit.

Make Payments by TouchPay

To make your TN child support payment with TouchPay you can go to an authorized Tennessee Child Support Office kiosk at:

  • Shelby County: 3915 South Mendenhall Rd. Memphis, TN 38115.
  • Davidson County 44 Vantage Way, Suite 300 Nashville, TN 37228.
  • Hamilton County: Eastgate Town Center 5600 Brainerd Road, Suite D-26 Chattanooga, TN 37411.

You can also use the online payment method.


Pay Child Support TN online TouchPay

Where You must first sign up as a TouchPay User. The moment you make a payment, your credit card will be debited. After you complete the payment, it will be applied to your child support account two (2) business days later. The money will become accessible on the third business day.

Make Payments By MoneyGram

Parents may utilize MoneyGram to send cash payments for their child support obligations.

This is how it goes:

1. Locate a MoneyGram outlet. According to, there are more than 34,000 U.S. agent locations.

2. Bring the following items:

  • Enough cash to cover your child support obligation plus the $3.99 processing cost.
  • Case Number Receive code: 14680.

3. Use the cash register to pay the sum plus the charge.

You can also pay online with the platform.

You must enter the portal. Once inside complete the data.

MoneyGram ONLINE

Moneygram payment Child support Tn

Then select the payment method you wish to use.

Payments MoneyGram Child Support TN Online

Finally log in with your user and complete the payment.

Moneygram payment Child support Tn online

Child Support Tennessee Payment Online

To pay online with direct deposit and credit cards we log into the Child Support TN online platform. Once inside select the Make a Credit Card Payment option.


Pay Child Support Tn With Credit Card

Then read the information and click Next.

Payment Child Support Tn With Credit Card

Finally fill in the payer’s information and click next. And we finish completing and processing the data of the payer and the credit card to use.

Payment Child Support Tn With Credit Card online

You can also pay online by creating a user or logging into the portal.

Pay Online Child Support Tn with Account

Enter your User ID and click Login.

Login to Pay Child Support Tn

Select the Create Payment Option.

Make Payment Child Support Tn

Enter the amount and frequency of payment.

Make Payment Child Support Tennessee

Finally we validate that all the information is correct.

Finish the Payment Child Support TN

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